At Logeestico Ltd, your privacy is paramount. We are dedicated to protecting your personal data and ensuring that it is handled securely, transparently, and responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you access or use our services, including the Logistics Management System (LMS), Driver Route and Package Handling System, and our forthcoming Uber-like logistics hailing platform.

We collect the following types of information to provide our services effectively:

A. Information You Provide to Us

• Account Information: When you register for a Logeestico account (business or driver), we collect personal and business details such as your name, email address, phone number, business name, and country.
• Billing Information: To process payments for subscriptions or services, we collect and securely store billing details such as bank account or card information.
• Driver & Team Information: For logistics companies managing internal teams, we collect information related to drivers and operators, including names, contact details, and operational credentials.

B. Information We Collect Automatically

• Usage Data: We gather data on how you use our platform, including pages visited, workflows accessed, and features used, to improve our service experience.
• Device & Technical Data: We automatically log IP addresses, browser type, device type, and operating system to ensure security and compatibility.

C. Information from Third Parties

• We may receive data from integrated third-party services (such as authentication providers or analytics tools) if you connect your Logeestico account with them.

We use your data to:

• Deliver Our Services: Including order management, shipment tracking, route optimization, and fleet coordination.
• Manage Accounts: For user onboarding, profile updates, team access, and permissions.
• Process Transactions: Including subscription billing and payout settlements for services rendered through the platform.
• Communicate: For customer support, service updates, and legal notifications.
• Improve Experience: Using data analytics to refine features and functionality.
• Marketing (with Consent): To send service announcements or promotional messages.
• Compliance & Security: To detect fraud, fulfill legal obligations, and enforce our terms of service.

We do not sell or rent your data. However, we may share information with:

• Service Providers: Including payment processors, hosting partners, and customer support tools.
• Logistics Stakeholders: In limited scenarios (e.g., delivery coordination), driver or client contact data may be shared with relevant parties.
• Legal & Regulatory Bodies: When required to comply with legal proceedings or obligations.
• Business Transfers: In case of mergers, acquisitions, or asset sales, data may be part of the transferred assets.

We use cookies and similar technologies to enhance your user experience:

• Cookies: Store login sessions and preferences.
• Analytics: Monitor platform performance and usage with tools like Google Analytics.

You can control or disable cookies via your browser settings, though doing so may affect platform functionality.

We implement robust security practices to protect your data:

• Encryption: All sensitive data is encrypted in transit and at rest.
• Access Control: Only authorized personnel have access to confidential data.
• Monitoring: Regular audits and monitoring are performed to detect suspicious activity.

Despite our efforts, no digital platform is 100% secure. We encourage users to follow safe password and account practices.

We retain your data only as long as necessary:

• Account Data: Retained while your account is active. Deleted upon request unless retention is required for compliance.
• Transaction Data: Retained for a minimum period to fulfill tax, legal, and accounting obligations.

You have the right to:

• Access: View the personal data we hold about you.
• Rectify: Correct inaccurate or incomplete data.
• Delete: Request erasure of your data under certain conditions.
• Portability: Receive your data in a machine-readable format.
• Withdraw Consent: For marketing or data use where consent was previously granted.

To exercise your rights, contact us at [Insert contact email].

As a global platform, your data may be transferred to and stored outside your jurisdiction. We use data protection agreements and legal safeguards (such as standard contractual clauses) to ensure your data remains protected.

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child, we will delete it immediately.

This policy may be updated periodically to reflect changes in laws or our services. Material changes will be communicated via email or platform notification. The latest version will always be accessible on our website.

For any questions, complaints, or data access requests, contact us:

• Email: [Insert email address]
• Phone: [Insert phone number]
• Address:[Insert physical address]

By continuing to use Logeestico’s services, you confirm that you have read and agree to the terms outlined in this Privacy Policy.